Case Studies

Advanced Analytics implementation for an international service provider to enhance customer satisfaction

Quick Summary The collaboration between The International Group and CRG Solutions transformed their strategic approach to global market challenges. Overhauling the analytics systems highlights the critical role that advanced data analytics plays in modern business environments, showcasing substantial improvements in...

Enhancing Operational Efficiency for a leading DTH Service provider

Quick Summary Top DTH Service Provider and CRG Solutions collaborate to enhance work order management; exemplifies the transformative potential of operational analytics in the service industry. This implementation highlights how targeted technological improvements can streamline operations, enhance customer service, and...

Strategic Analytics Transformation for a leading player in the domain registration industry

Quick Summary The strategic partnership between this leading domain service provider and CRG Solutions enhanced analytics capabilities transformed the company’s approach to marketing and operational efficiency. This reiterates CRG’s expertise as how integrating sophisticated data analytics tools can lead to...

Enhancing Business Insights for an Italian food retailer with Advanced Analytics Dashboards

Quick Summary CRG Solutions' development of a sophisticated analytics dashboard for the retail store transformed the company's approach to managing its extensive restaurant network. This case study underscores the critical role of advanced data analytics in the food service industry,...

Tableau created meaningful visualizations to gain insights and yielded significant results for the Revenue Department in the State

Quick Summary The Revenue Department's adoption of data analysis using Tableau has significantly improved their ability to manage land records and property registration. The insights gained through visualizations have enhanced decision-making, streamlined processes, and improved transparency and accountability. By leveraging...

Tableau dashboard facilitated direct communication with applicants under Nagar Darshan portal

Quick Summary Data analysis has greatly benefited the government in tracking the status of applications received through the Nagar Darshan portal. The analysis has enabled effective processing of applications, identification of pending applications, and understanding the reasons behind the delays....

Tableau provided valuable insights in implementing Micro Irrigation scheme

Quick Summary Data analysis provided valuable insights into the implementation of the Micro Irrigation scheme by MICADA. The assessment of physical and financial achievements helped track progress towards targets, enabling necessary follow-ups and actions. Monitoring the status of applications at...

Analytics aids successful implementation and impact of MMAPUY program in the State.

Quick Summary MMAPUY has emerged as a successful initiative in the State, aiming to uplift the poorest families and provide them with sustainable economic opportunities. By effectively targeting and supporting these families, the program has made significant progress in poverty...

Data Visualization tool implemented to analyze distribution of Jal Jeevan Mission (JJM) in the State of North India

Quick Summary Through effective data analysis and visualization, the State Government has been able to track the progress of the JJM scheme and take necessary actions to achieve the goal of providing safe drinking water to all rural households. By...

Tableau Data Analytics tool facilitated Mhara Gaon Jagmag Gaon (MGJG) initiative ensure access to uninterrupted electricity in the State

Quick Summary Data analysis played a crucial role in assessing the implementation status of the MGJG scheme in State of North India. By analyzing village and feeder coverage, household connection percentages, and division-wise details, the government can make informed decisions...

Data Analytics Tool Tableau implemented to maintain demand and supply in irrigation to ensure sustainable water usage

Quick Summary Through the utilization of data analysis tools, the Irrigation Department of the State Government successfully tracked the demand versus supply of water and identified areas with supply deficits. This approach has enhanced the department's ability to monitor and...

Assisting the State Government of India track status of real-estate plots using Tableau

Quick Summary Data analysis using Tableau has proven to be a valuable tool for the State Government of India in monitoring plot allocation and managing outstanding amounts. The insights gained through visualizations aid in decision-making, resource allocation, and timely recovery...

How automated systems can completely change the way reporting is done in a manufacturing sales process

Quick Summary For a diary product manufacturer there were problems like inconsistent data in SAP master data, the need for extra Excel files, a lot of data validation for combining historical and real-time transaction data, and issues reconciling old and...

Cloud migration supercharges BI capabilities for real-time insights and cost efficiency for a renowned company in the beauty and wellness space

Quick Summary CRG Solutions’ successful migration of BI systems to Tableau Cloud exemplifies the transformative impact of cloud platforms on BI capabilities, resulting in enhanced operational efficiency, cost reduction, and advanced data-driven decision-making. This case study stands as a beacon...

The impressive use of advanced data to streamline and manage the distribution network for a leading dairy brand in India

Quick Summary This prominent Indian dairy company, impacting rural livelihoods, leveraged CRG Solutions’ Tableau-based dashboards for enhanced distribution network management. The dashboards revealed sales statistics, product analytics, and regional patterns. Integrating data sources, creating customized dashboards, and training personnel improved...

The Alteryx-Powered Revolution: Transforming Data Capabilities at a Leading Financial Services Company

Quick Summary CRG Solutions’ expertise and Alteryx implementation at the financial services company expedited data processing and provided meaningful insights, improving operational efficiency and decision-making. The comprehensive dashboards and reports ensured transparency and accountability, boosting corporate success. This successful integration...

Improving the marketing efficiency for the automotive powerhouse of India

Quick Summary CRG Solutions’ development of advanced analytics dashboards transformed the automotive company’s approach to marketing, enabling them to leverage data-driven insights to optimize campaigns and penetrate target markets more effectively. This highlights the power of integrating sophisticated analytics tools...

A CM Announcement Tracker implemented to analyze and track progress of a Indian State Government

Quick Summary The CM Announcement Tracker enabled the Chief Minister’s Office to monitor announcement status and manage implementation effectively. Utilizing data analytics and visualization, it improved transparency, accountability, and decision-making. This underscores the importance of technology-driven solutions in enhancing governance...

Tracking and enabling the State Government of India to fulfill its commitments for various initiatives and policies

Quick Summary The Achievements Tracker enabled the state government to effectively monitor manifesto commitments. Utilizing data analysis and visualization, stakeholders could track progress, make informed decisions, and take timely actions. This case study highlights the importance of data-driven tracking systems...

A comprehensive performance analysis was conducted for a leading educational consultancy

Quick Summary Comprehensive performance analysis has enhanced the educational consultancy’s ability to monitor operations and make informed decisions. Real-time insights now drive growth and service improvements, highlighting the value of tailored analytics solutions for educational consulting firms. About the Customer...

Transforming Distribution and Sales Analysis for a Leading Indian Dairy Brand

Quick Summary CRG Solutions’ advanced analytics dashboard revolutionized the company’s sales and distribution management, optimizing strategies and enhancing performance in the FMCG industry. This data-driven tool positions the brand to maintain its leadership and drive future growth in both domestic...

Advancing corporate lending analysis for a corporate lending company

Quick Summary CRG Solutions developed the CL Analysis system for a capital finance company, revolutionizing corporate lending portfolio management. This highlights the importance of robust analytical tools in financial services, leading to superior financial management and decision-making. The company now...

Harnessing business analytics for a brand into natural products

Quick Summary The strategic integration of business analytics transformed the brand’s approach to global competition, solidifying its leadership in the natural consumer goods industry. CRG Solutions highlighted the critical role of data in crafting winning strategies and driving significant business...

Advanced Financial Analysis for Strategic Decision-Making at a Leading Private Bank

Quick Summary A leading bank’s adoption of an advanced financial analysis framework transformed its financial management and strategic planning, improving operational efficiencies and positioning for sustainable growth. CRG Solutions exemplifies the critical role of targeted financial analysis in enhancing business...

Enhancing supply chain efficiency for a leading entity in energy industry

Quick Summary Optimal Path Analytics significantly transformed the Energy Company’s approach to supply chain management. By integrating predictive and descriptive analytics, the initiative not only streamlined delivery processes but also fostered better customer relationships and operational reliability. CRG showcases this...

Leveraging analytics to transform collections management in the vehicle financing industry

Quick Summary A subsidiary of a leading non-bank motor company that provides financing solutions for two- and three-wheeler vehicles and is a trusted brand in the country, the finance company needed to strategically apply analytics to transform its collections management,...

Advanced Dashboard Solutions to streamline the invoicing and sales tracking processes for a prominent leader in industrial automation

Quick Summary The manufacturing company, which primarily operates in India, also has a significant presence in various international markets across the globe. To manage and implement CRG Solutions, they revolutionized their approach to sales management and financial operations. The dashboard...

The Account Health Dashboard enhances both operational efficiency and user engagement for a business communication company

Quick Summary This service communications company utilized a dashboard to uncover actionable insights into SMS delivery success, user activity, and revenue optimization. This data-driven strategy fostered growth and maintained a competitive edge in the evolving business communication industry. About the...

Tableau Pulse enhances retail performance for KPI monitoring

Quick Summary Leveraging Tableau Pulse for KPI monitoring enhances the retail chain’s operational responsiveness and strategic advantage. Real-time data visualization enables swift, informed decisions, improving profitability and customer satisfaction. This use case highlights how Tableau Pulse transforms retail operations with...

Enhancing Regulatory Compliance Reporting with Pixel Perfect in a Banking Institution

Quick Summary The implementation of Pixel Perfect revolutionizes compliance reporting for Indian banking institutions, turning a complex, resource-draining process into a streamlined, reliable operation. This not only ensures stringent adherence to regulatory standards but also frees up resources, allowing the...

Enhancing Operational and Financial Transparency through Advanced Data Visualization

Quick Summary The bank is a dynamic player in Indian banking due to its commitment to technical innovation, client happiness, and financial inclusion. CRG Solutions has improved operational and financial efficiency and transparency for procurement phase 2. These advances have...

Revolutionizing an OTT Platform with data-driven insights

Quick Summary By strategically deploying analytics, the media company notably improved its OTT platform’s user engagement, financial health, and competitive standing. This case study demonstrates the effectiveness of data-driven strategies in navigating the complexities of the OTT space, fostering growth,...

Analytics in the Entertainment Industry: Enhancing Operational Efficiency and Customer Engagement

Quick Summary By embracing a data-driven approach, the entertainment company successfully addressed its operational challenges, resulting in improved efficiency, profitability, and customer engagement. This solution provided by CRG Solutions exemplifies the transformative potential of analytics in the entertainment industry, highlighting...

Streamlining Processes and Enhancing Decision-Making for a Leading Insurance Broking Company in India

Quick Summary The insurance brokerage company offers comprehensive solutions to people, organizations, and institutions by reducing procedures, improving data insights, and automating reporting. Custom dashboards and KPIs helped develop businesses. These solutions enhanced data processing, accessibility, cost, and time. Better...

A Business Intelligence Success Story for a Leading Private Bank

Quick Summary The bank focused on maintaining its position as a provider of the best financial services through its processes and creating value for employees internally for their continued growth and success. The successful implementation of the BI solution by...

Enhancing customer service and operational efficiency at a leading private sector bank

Quick Summary The implementation of 15+ Tableau dashboards enhanced customer service and operational efficiency for this private sector bank. These dashboards enabled KPI monitoring, timely actions, and process improvements. The UI/UX team’s wireframes aided future designs and insights. The bank...

A Power BI Success Story for a Leading Credit Solutions Company

Quick Summary The successful delivery of eight dashboards for Mortgages Credit for a financial credit solutions company using Power BI, provided a powerful solution for monitoring and optimizing the mortgage credit process. CRG Solutions was instrumental in addressing the project...

Driving Product Marketing Strategies with Pareto Analysis for India’s leading credit information company

Quick Summary India’s leading credit information company with a core mission of promoting financial literacy and inclusion, plays a pivotal role in the Indian financial landscape, serving as a trusted resource for diverse stakeholders. CRG Solutions through the Pareto analysis-based...

CRG Solutions used people analytics to drive business success for a leading Indian conglomerate in their various sectors

Quick Summary The company, which has a significant presence in industries such as infrastructure, energy, logistics, agribusiness, and others, required people analytics to enhance its human resource management and decision-making processes. The dashboard provides timely and accurate insights into employee-related...

Streamlining Healthcare Benefits Analysis: Tableau Dashboard A healthcare technology company’s implementation

Quick Summary The need for a US-based healthcare technology company to provide healthcare benefits to patients presented CRG Solutions with the opportunity to integrate a solution into their framework and also implement an efficient Tableau dashboard solution. We learned valuable...

A hiring dashboard to understand patterns, ensure effective & efficient talent acquisition is available for a renowned global Consulting company

Quick Summary The consulting company needed insights into hiring patterns to help make data-driven decisions, enhance workforce planning, and address any deficits or challenges with the hiring process, ultimately building a skilled and diverse workforce. The CRG Solutions dashboard enhances...

The cloud-based Gate Management System (GMS) automates Process Safety Monitoring for a Steel Manufacturer.

Quick Summary Facing challenges in monitoring critical parameters, a steel manufacturer turned to CRG Solutions. By implementing the Process Safety Dashboard, CRG Solutions enabled real-time monitoring, prompt corrective actions, and root cause identification. This led to improved incident response, reduced...

Revolutionizing the Gate Management System for a multinational electronics manufacturing company

Quick Summary By partnering with CRG Solutions, a South Korean-based electronics manufacturing company overcame its security system challenges, which included managing high-volume gate activities and lacking data on entry and exit timings and vehicle registration numbers. The GMS solution improved...

Optimizing Equipment Performance with OEE Monitoring for a Leading Steel Company

Quick Summary CRG Solutions’ OEE Dashboard helped a steel manufacturer accurately measure equipment efficiency, identify improvement areas, and support proactive maintenance. This case study highlights the value of data analytics in optimizing operations, enhancing productivity, and driving continuous improvement in...

Harnessing the Power of Data Analytics for a Leading Tyre Manufacturer

Quick Summary By partnering with CRG Solutions, the tyre manufacturer gained real-time data insights, leading to operational excellence, strategic clarity, and empowered decision-making. This case exemplifies the transformative power of data analytics solutions. About the Customer A leading Tyre manufacturer...

Created secure Tableau dashboards for effective data visualization for a leading manufacturer and exporter of plywood and decorative products through Data Analytics

Quick Summary A leading plywood manufacturer and exporter of plywood and decorative products aimed to evaluate the achievement of sales targets and identify trends and patterns in primary and secondary sales. CRG Solutions using data-driven insights, analyzed the sales data...

Leveraging Self-Service Analytics to drive operational excellence at India’s very own Steel Company

Quick Summary The Steel company solidified its position as a global leader by implementing self-service analytics with Tableau. By adopting Tableau, they made data-driven decisions with over 250 dashboards for real-time insights. CRG Solutions’ training empowered employees to effectively use...

Standing perennially tall, a leading Indian company in watches, jewellery, and eyewear, partnered to create insightful Tableau dashboard

Quick Summary Indian company known for high end lifestyle products needed data-driven insights to optimize sales, stores, and product performance. CRG Solutions partnered to create visually appealing dashboards that empower real-time, data-driven decisions on sales, inventory, pricing, and promotions. About...

Insights derived from POS systems helped a Bakery store chain forecast demand and eliminated manual interventions through DataMart development

Quick Summary The bakery store chain faced high sales returns and increased production costs due to a lack of market demand visibility. CRG Solutions created a DataMart to reduce returns, increase profitability, and streamline the ordering process through a data-driven...

Empowering an Indian paint manufacturer with strategic data visualization solutions for a radiant tomorrow

Quick Summary A top paint company in India offering a wide range of decorative and industrial paint products, required solutions to enable senior management to make informed business decisions in one single view. CRG Solutions created a platform for real-time...

Beyond the Numbers: World’s largest Print solutions supplier revolutionizes Financial Insights to drive results

Quick Summary A global leader in print solutions with an extensive distribution network in India and worldwide, recognized the need to optimize business processes and gain comprehensive insights across departments to empower decision-making. CRG Solutions implemented Tableau dashboards, which helped...

Egg Farmers of Canada entrusts CRG to unscramble its data for forecasting price trends

Approach Egg Farmers of Canada wanted to evolve their processes that analyze complex data quickly to make the right decisions that would optimize their planning Eggs are a staple food all over the world and one of the inexpensive protein...

ESG Report Automation for Large Enterprise

Approach This large enterprise client operates multiple plants, each producing various materials with associated wastage or recycled products. Monthly data is collected and analyzed to manage and reduce wastage, increasing profitability. The ESG (Environmental, Social, and Governance) report is crucial...

A Corporate B2B co-lending organization accelerates and automates risk assessment clearance with Automation Anywhere

Quick Summary A B2B co-lending company, faced a slow and repetitive risk assessment process that took 2 weeks per customer and limited scalability. This quarterly routine needed a revamp. CRG’s RPA team used Automation Anywhere to cut a 2-week manual...

Sentiment analytics around themes along with the timeline

Approach CRG team integrated sources of customer feedback e.g. social media & customer interaction data of call center. The business team defined the themes i.e. Production, External, Internal, Technology & Environment. Labels were also defined like Wow, Joy, Trust, Neutral,...

Emami moves from basic MIS reporting to visual analytics and automation with Tableau

Approach Established in 1974, Emami is a leading personal care and healthcare business in India whose vision is to naturally make people healthy and beautiful. The business has a portfolio of more than 300 products which it sells into 60...

Journey to High Availability with JIRA

Approach It took a huge network outage that halted all work on Jira for employees at Igloo Software, a Canadian tech company, to re-evaluate their needs for high availability and uptime. See how Senior Tools Administrator, James Seddon, evaluated both...

Trade Promotion Optimization

Approach CRG data engineer team and data science team have designed a solution to build a promotion framework integrating ML Models on segmentation, cross sell/up sell & retention etc. with end-to-end automated workflow to have the most optimum promotional action....

Ford Analytics Team Democratizes Data-Driven Analysis

Approach “We literally have more than 1,000 examples where we’re applying this sort of in-depth analysis – and we’re doing it across the business.” – Alan Jacobson, Director of Global Analytics Organizations that want to apply consistent data management, governance...

Oldcastle CFO advises his board on strategy

Approach Oldcastle is North America’s leading manufacturer of building products and materials like masonry and hardscapes, also known as “sexy concrete.” With 20 divisions and 206 facilities across Canada and the United States, Oldcastle first found success with Tableau by...

BookMyShow Uses Alteryx to Maximize Ticket Sales

Approach BOOKMYSHOW USES ALTERYX TO TARGET THEIR CUSTOMER BASE, WHICH HAS INCREASED THE CONVERSION RATE FOR EMAILERS AND ONLINE NOTIFICATIONS BookMyShow is the largest online entertainment ticketing portal in India. They provide consumers information and online ticketing for movies and...

CRGroup helps EFC automate, regulate, and track industrial product processors and supply chain data

Approach Egg Farmers of Canada (EFC) is one of Canada’s leading agriculture organizations. This national not-for-profit organization manages the country’s supply of eggs, promotes this staple food and develops national standards for egg farming, to ensure Canadians have a secure...

Datamart Development with Demand Forecasting

Approach CRG data engineer team and data science team have designed a solution to build a data mart to gather historical data from POS Systems & CRM and developed & trained an efficient forecasting model to produce SKU wise &...

Tableau Powered by Python Libraries

Approach While Tableau was used for visual representation, the CRG team harnessed Python libraries using deep learning techniques to generate accurate forecast. The following components were used to achieve end-to-end automation: Tableau for extracting historical data. TabPy to connect &...

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