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Blogs

How to Align IT Service Metrics with Business Goals Using AI-driven insights in Jira Service Management Reports
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ITSM Beyond IT flexibility of JSM across non-IT teams for request management and service delivery
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Integrating Jira Service Management with Confluence for Seamless Knowledge Sharing
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How teams can use change calendars, risk assessment, and automation to reduce deployment risks
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High-Velocity Incident Response: AI Workflows and the Jira Service Management Combination
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Understanding Atlassian’s Upcoming Cloud Product Price Increase – October 2025
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Observability + JSM: Closing the Loop from Alert to Change
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From reactive to predictive: Problem Management with AIOps + JSM
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Reducing Downtime with Jira Service Management with AI-Powered Root Cause Analysis
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Agentic AI in Healthcare: From Clinical Decision Support to Patient Engagement
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How Agentic AI Can Strengthen Cybersecurity Through Proactive Threat Detection
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Shaping the Future of Smart Cities with Agentic AI-Driven Urban Planning
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