Three Indian states implemented a centralized State Resident Data Hub (SRDH) to eliminate duplicate citizen records, prevent fraudulent benefit claims, and streamline welfare distribution. By integrating data from 13 departments and linking with Aadhaar, they achieved cleaner data, better governance, and projected savings of ~$580 million per state over 3 years.
These 3 clients represent three different states within India. Each State has several benefit schemes and service appx. 50 to 70 Million residents.
Citizen demographic data and Benefits data was scattered across multiple departmental databases. Each database contained duplicate Citizen information leading to the same Citizen claiming benefits multiple times in a month resulting in Revenue leakage and poor Governance. The State department decided to embark on a Centralized Data Hub called SRDH to overcome these challenges and improve the benefits distribution process.
The solution for SRDH (State Resident Data Hub) involved extracting data from 13 departmental databases and deduping, matching and linking with the National Population Registry data and National ID (Aadhar) database. A unique record for each Citizen was created and relationships between family members were identified. The suspect records were sent back to governance team for field verification and further action.
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