As the situation around the COVID-19 pandemic continues to unfold around the globe. CRG Solutions is ramping up its Atlassian support to its customers. We firmly stand by our commitment to support our customers through these difficult times as they need to collaborate even more closely while being significantly spread out.

So, since the show must go on, CRG Solutions has responded with a range of fast and effective support services to make remote work as easy as possible for you and your teams.

Book your
Free 30 minute Discovery Session

    Type of Users

    Non-Atlassian Jira Users

    Are you facing the biggest challenge of identifying tools to optimise and prioritise now as the team strength is thinned out? Check out CRG's Business Continuity Support Services.


    Atlassian Jira Users

    Already an Atlassian Customer of Server/Datacenter, and facing responsiveness or outages? Check out the remote-friendly services that can be availed.


    We help set up Helpdesk/ Service desk that can boost productivity by up to 100% even at peak loads


    Flatten the service queues and speed-up your TAT


    Set up JIRA Service Management and be UAT ready in just 2 days TAT from start of project execution


    No additional implementation cost levied on purchase of licenses


    Free Health Check-up and Root Cause Analysis Report*


    Roadmap for Corrective Action


    On Demand Support team available for quick fixes


    All services on first come, first serve basis, so act now and book your free 30-minute discovery session now

    While no one knows how long this pandemic will last, you can be assured that CRG Solutions is here to support you in every way possible.

    Health Check-up and Root Cause Analysis Report


    • A System analysis of the application
      • Installation Configurations
      • Connectivity Analysis
      • Application Configurations
      • Plugin usage Analysis
      • Log Analysis
    • Root Cause Analysis for Current problem
    • Recommendation for resolving the issue
    • Best Practice Recommendations


    • Implementation beyond 2 man-days
    • Changes to OS, DB and Networking (should be performed by Client's IT team)
    • Training or any other Premium Services

    Atlassian Service Portfolio

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