Privacy Policy

At CRG Solutions, we take privacy very seriously. We’ve updated our Privacy Policy to ensure that we communicate to You, in the clearest way possible, how we collect and treat personal information. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.

CRG Solutions is headquartered in Ottawa, ON Canada and provide business consulting services and systems/technology. We are committed to the confidentiality of data received from users and clients and, in particular, respects the right of personal privacy. By using our website you agree to the use of the data that we collect in accordance with this Privacy Policy.

What information do we collect?

We may collect any or all of the information that you give us depending on the type of activity you make on the Site or form you complete, including your name, address, telephone number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website. We collect and store email addresses, names, company names, job titles, IP addresses, and contact numbers only.

Registration: on some parts of the site we ask you to register (CRG Solutions support and/or Partner Portal), and if you do we ask for your name, email address, company name, job title, and contact number.

We do not sell your personal information to others or disclose to third parties

We won’t share your information with anyone. Some of our databases are hosted by third parties but we agree with those third parties that they will keep your information secure and not use it for other purposes.

A number of other people’s websites have links from our site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this privacy statement.

If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Usage.

Types of communications

By submitting your email address you are consenting to receive the particular piece of information you requested, as well as allowing us to send you appropriate and useful communications. This includes, but is not limited to;

  • invitations to our events and webinars;
  • latest assets (whitepapers, guides, reports, infographics, videos and case studies); and
  • promotional offers on software and services.

We would also like to keep you abreast of company news and from time-to-time, the charity events and initiatives we partake in.

If you are a customer of CRG Solutions, you will also receive occasional newsletters and product updates. These updates will highlight the great new releases we have developed.

At any time, you can update your preferences by clicking the link in any emails you receive from us. The link will always be in the footer of the email. You can also stop receiving emails from us using that same link. If you don’t have an email from us to hand and want to update your preferences, send an email to hr@crgroup.co.in to update or opt out from all emails.

Behavioural Targeting/Re-Targeting

We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by opting out of the browser ads through your browser settings.

Social Media Widgets

Our blog Sites includes Social Media Widgets, such as the ‘Share this’ button or interactive mini-programs that run on our Site. These Widgets may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Widget to function properly. Social Media Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Widgets are governed by the privacy policy of the company providing it.

IP address lookup

Our company uses third parties to provide information about visitors to our websites. When you visit our websites we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organization to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.

Website cookies and link tracking

Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages have been clicked or viewed during a session. If you have provided us with personal data, completing a form, we may associate this personal data with your new or existing record in our database. This will allow us to identify and record what is most relevant to you and tailor messaging to you if it is consented to receive.

By using your browser controls, you are always in control of the cookies we store and access on your computer.

 

Storage.

Data Retention

We will not keep Personal Information longer than as necessary for the fulfilment of the purposes outlined herein. We seek to avoid the retention of unnecessary or duplicative information.

Data Integrity

CRG Solutions takes reasonable steps to ensure that the Personal Information it maintains is reliable for, and relevant to, it’s intended use. We also endeavour to ensure that such Information is accurate, complete and current.

Access, Deletion and Correction

Where required by applicable law, CRG Solutions provides Users with the right to access, delete and correct their Personal Information that CRG Solutions holds and controls. For information about how to exercise these rights, or to unsubscribe from our newsletters, or if applicable, from our continuing to share information with third parties for their marketing purposes, please contact hr@crgroup.co.in. We will respond to all requests for access within 30 days.

Links.

Links to other websites are provided by CRG Solutions in good faith and for information only. CRG Solutions disclaims any responsibility for the materials contained in any website linked to and/or from this site.

Terms & Conditions.

By accessing and using the Site, you signify your consent to these Terms and Conditions in their entirety in addition to any other law or regulation that applies to the Site and the Internet. If you do not agree to these Terms and Conditions in their entirety, please leave the Site.

All of the content featured or displayed on or through the site, including, but not limited to, logos, icons, trademarks, text, graphics, photographs, images, moving images, sound, illustrations, software, and other information and content is owned by CRG Solutions, its affiliated companies, partners and licensors.

CRG Solutions has the right to limit access to the CRG Solutions Web Portal to only customers and partners. All registering users are approved by CRG Solutions and only given access to the Web Portal documents and information once approved. CRG Solutions has the right to remove membership and terminate user access to the Web Portal. Mischief, spamming, and abuse of the web portal are deemed unacceptable and may result in an account deactivation.

 

Changes to This Policy.

We will review this policy in the light of comments we receive so please check the latest version.

Contacting Us.

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at hr@crgroup.co.in You can also correct any factual errors in that information or require us to remove your details form any list under our control.

Last updated: April 2018

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